At Becketts Farm, we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to third parties and how we keep it secure.
As we improve on best practise and adhere to any updates in legislation, we will have cause to change this Policy. Please check this page from time to time to ensure that you’re happy with any changes. By using our website, you agree to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to firstname.lastname@example.org or by writing to A. E. Beckett and Sons, Heath Farm, Alcester Road, Wythall, Birmingham, B47 6AJ. Alternatively, you can telephone 01564 823402.
Who are we?
‘We’ refers to A. E. Beckett & Sons Ltd (known as Becketts Farm), a Farming Business also operating a Farm Shop, Restaurant, Cookery School and Conference Centre. We are registered as a Limited Company (no.682856). The registered address is Heath Farm, Alcester Road, Wythall, Birmingham, B47 6AJ.
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about products and services, place an order, book a table, apply for a job, enter an online competition or if you register to receive our newsletter.
What type of information is collected?
The personal information we collect varies dependent on your activity on our website. Personal Data that we might collect includes your name, email address, postal address, age, IP address, date of birth and information regarding what pages are accessed and when. If you purchase a product or book a cookery class with us, your card information is NOT held by us, it is collected by our third party payment processor Sagepay Europe Limited, who specialise in the secure online capture and processing of credit/debit card transactions.
How is your information used?
We may use your information to:
- Process orders that you have submitted;
- Reply to an enquiry form that you have submitted;
- Process entries into a competition, and contact you if you have requested us to;
- Send you communications which you have requested and that may be of interest to you. These may include information about events, activities, promotions or news;
- Process a job application;
- Manage a restaurant or cookery school booking
We will hold your personal information on our systems for as long as is necessary for the relevant activity. Should you wish for your details to be removed from our website system please email email@example.com or contact us on 01564 823402. Please be aware that it may take us up to 30 days to delete your data from our system. You have the right to be erased from our systems, unless the request is manifestly unfounded or excessive.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Third Party Service Providers
We may pass your information to our third party service providers for the purposes of completing tasks and providing services to you on our behalf. When we use third party service providers, we share only the personal information that is necessary to deliver the service. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law.
We have given careful consideration to the data flow between ourselves and third party organisations involved in our website operations and below list the additional companies which have access to your data through your use of our website.
Mailchimp – Our email marketing is done with the use of marketing automation provider, ‘Mailchimp’, for more about how Mailchimp uses your data, see the ‘Marketing’ section of this policy.
We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation. In this instance, we are committed to ensuring that your privacy rights continue to be protected.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes. You can change your marketing preferences at any time by contacting us by email: firstname.lastname@example.org or telephone on 01564 823402.
Profiling – We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you.
Accessing and Updating Information
The accuracy of your information is important to us. If you change email address, or find that any of the other information we hold about you is inaccurate or out of date, please email us at email@example.com, or write to us at: Heath Farm, Alcester Road, Wythall, Birmingham, B47 6AJ to request us to update it. Alternatively, you can telephone 01564 823402. You have the right to ask for a copy of the information Becketts Farm hold about you. If you wish to request this information, then please get in touch via one of the above channels.
If you set up an online account with us and have not logged into your account for 24 months, your personal details, login details and other content will be deleted.
If you send any enquiry via our website your data will be held for up to 30 days.
When you give us personal information, we take steps to ensure that it’s treated securely. Our entire website is secured using an SSL certificate which uses SHA-256 with RSA Encryption. You can click the padlock in your browser to see more information about our SSL certificate.
While we make every effort to protect your personal information, we cannot guarantee the security of any information you transmit to us via this website, and you do so at your own risk. Once we receive your information, we strive to ensure its security within our systems. Where you have chosen a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone, and recommend changing it regularly as good practise.
Use of ‘cookies’
What are Cookies?
To use our website most effectively you need to have cookies enabled. If you decide to disable cookies you’ll still be able to browse the site but may encounter some issues. Most modern web browsers (Internet Explorer, Google Chrome, Safari & Mozilla Firefox) come with Cookies enabled. If you wish to turn them off, simply look further down this article for a handy guide for each browser.
You will be able to browse this website if you decide to disable cookies, but to make full use of it we think you should accept cookies. The most important cookie we use on the site is what’s called a ‘session cookie’. The session cookie is written when you access the site but does nothing unless you login and wish to save your details for example.
However, if you would like to delete or block cookies from the website you can use your browser to do this. Each of the modern browsers are different so please view your browser or mobile device’s help/manual to edit your cookie preferences.
Links to other websites
Similarly, if you linked to our website from a third party website, we cannot be responsible for their privacy policies and practices and advise that you check the policy of that third party site.
16 or Under
If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
For our Children’s Party Enquiries or to book a Child’s space on a children’s event that we run, we do require the age and/or date of birth for the child as this helps us to tailor the customer experience that you and your child receives. If you would prefer not to disclose this information, this field is not mandatory.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in May 2018.